Warranty

We're really passionate about our used cars and giving great customer service here at Avalon Motor Co. We want you to feel confident and secure with your new-to-you car, so know that if anything happens to it, you are covered. 
 
We are proud to offer the UK’s best used car warranties from Warranty Solutions Group. These warranties not only cover more parts than any other warranty provider, you will also get fantastic service and a range of other benefits for complete peace of mind.  
 
We offer two levels of cover:

PLATNIUM – up to 7 years / 70,000 miles. Platinum is the most advanced warranty on the market today, covering almost all mechanical, electrical and electronic parts – around 6,000 in total.  
GOLD – up to 10 years /100,000 miles. Like Platinum, Gold also covers almost all mechanical, electrical and electronic components – again around 6,000 – but with a few exclusions.  

Benefits of our Warranty Cover:

• Valid at any VAT registered garage in the UK 
• No excess payable 
• Full Roadside assistance package included free of charge
• Covers up to the value of the vehicle 
• Covers parts, labour, VAT and diagnostics

Frequently Asked Questions

What does my car warranty cover? 
 
With WSG, your vehicle is covered for a huge range of parts and the labour times involved to repair or replace them. 
 
Platinum and Gold both cover around 6,000 mechanical, electrical and electronic components including many that are normally excluded by other warranty companies.  
 
What does it NOT cover? 
 
Naturally there are some parts and faults that we just can’t cover such as bodywork, trim, general maintenance and service items. 
 
Our Platinum and Gold plans are so advanced that it’s almost impossible to list every covered item, therefore you’ll only find the exclusions. Anything not listed under exclusions is covered. 
 
How many claims can I make? 
 
You can make unlimited claims with each one up to your chosen claim limit, up to the current market value of your car at the time of claim. All claims include the cost of parts, labour and VAT. 

How do I make a claim? 
 
Before you have any work carried out, you must contact our claims team on 0800 060 8610 or email us. We’ll need to provide an authorisation code to the garage for the repairs to be done. 
 
The full claims process can be found here. 
 
Note: We won’t be able to pay for any repairs that are carried out without our authorisation.